Who we are
MTG Travels (“we”, “us”) is a travel planning company based in West Bengal, India. We help travellers book curated trips across India with transparent, GST-billed quotes. GSTIN: 19AMJPG1205E1ZJ.
Information we collect
When you enquire or book with us, we may collect:
- Name, phone number, and email address
- Destination interest, travel dates, group size, and budget preferences
- GST details if you request a tax invoice
- Messages you send via our website forms, email, or WhatsApp
We do not knowingly collect sensitive personal data unless required for a booking (for example, ID details shared for permits or hotel check-in).
How we use your information
We use your details to:
- Respond to enquiries and prepare trip quotes
- Confirm bookings with hotels, transport partners, and activity providers
- Share itineraries, vouchers, and travel updates
- Improve our website and customer service
We do not sell your personal information to third parties.
Sharing with service partners
To deliver your trip, we may share relevant details (such as names, contact numbers, and travel dates) with hotels, drivers, airlines, and other suppliers involved in your itinerary. These partners use the information only to fulfil the services booked.
Data retention
We keep enquiry and booking records for as long as needed to provide support, meet legal obligations, and maintain accounts. You may ask us to delete non-essential data where applicable law allows.
Cookies and analytics
We use Google Tag Manager and Google Analytics 4 to understand how visitors use our website (for example, which pages are viewed and which enquiry buttons are clicked). These tools may set cookies or use similar technologies. You can control cookies through your browser settings or install the Google Analytics opt-out browser add-on.
Your choices
You can request access to, correction of, or deletion of your personal data by contacting us. If you no longer wish to receive messages from us, let us know and we will stop non-essential communication.
Contact
For privacy-related questions, email us at [email protected] or use our contact page.